Terms of service

Overview

This website is operated by Herbolario Salcedo. Across the site, the terms "we", "us" and "our" refer to Herbolario Salcedo. We make this website available to you, the user, together with all information, tools and services offered here, on the condition that you accept all of the terms, conditions, policies and notices set out below.

By visiting our site or buying something from us, you take part in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including any additional terms, conditions and policies referred to here or linked from this page. These Terms apply to everyone who uses the site, including browsers, customers and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree to all of the terms, you should not use the website or any of our services.

Any new features or tools added to the store are also covered by these Terms. You can always read the current version on this page. We may update, change or replace any part of these Terms by posting changes to our website, and it is your responsibility to check this page from time to time. Continuing to use the site after changes are posted means you accept those changes.

Our store is hosted on Shopify Inc., which provides the online commerce platform that lets us sell our products to you.

1. Store terms

By agreeing to these Terms, you confirm that you are at least the age of legal majority where you live, or that you are of legal majority and have given consent for any minor dependents to use this site. You may not use our products for any unlawful purpose, and you may not break any laws that apply to you when using the Service, including laws on intellectual property. You must not send any virus or harmful code of any kind. Breaking any of these Terms ends your right to use our services immediately.

2. General conditions

We may refuse service to anyone, for any reason, at any time. You understand that your content, other than payment details, may travel unencrypted across networks and may be changed to fit the technical needs of those networks or devices. Payment card details are always encrypted when sent over networks. You agree not to copy, duplicate, sell, resell or exploit any part of the Service or the site without our written permission. Section titles are included for convenience only and do not affect the meaning of these Terms.

3. Accuracy of information

We are not responsible if information on this site turns out to be inaccurate, incomplete or out of date. The material here is for general information only and should not be your sole basis for decisions without checking more complete or more current sources. Any reliance on this material is at your own risk. The site may include older information that is provided for reference only. We may change the content of the site at any time, but we are not obliged to update it.

4. Products and prices

Prices are shown in euros and may change without notice. We may change or stop offering any product or any part of the Service at any time without notice, and we are not liable to you or to anyone else for any such change, price change or discontinuation. We have made every effort to show product colours and images as accurately as possible, but we cannot guarantee that your screen displays colours accurately. We may limit the sale of our products to any person, region or country at our discretion, and we may limit quantities. All product descriptions and prices may change at any time without notice. Any offer for any product is void where prohibited.

Our products are food supplements. They are not medicines and are not a substitute for a varied, balanced diet or a healthy lifestyle. They are not intended to diagnose, treat, cure or prevent any illness. If you are pregnant, nursing, taking medication or managing a health condition, speak to your doctor before use.

5. Billing and account information

We may refuse any order you place with us, and we may limit or cancel quantities bought per person, per household or per order, including orders that use the same account, the same payment card, or the same billing or shipping address. If we change or cancel an order, we may try to contact you using the email or billing details given at the time of the order. We may also limit or refuse orders that appear to be placed by dealers or resellers. You agree to give current, complete and accurate purchase and account information, and to keep it up to date so we can complete your orders and reach you when needed.

For returns and refunds, please see our Refund Policy.

6. Third party tools and links

We may give you access to third party tools that we neither monitor nor control. You use any such tools at your own risk, on an "as is" and "as available" basis, with no warranties of any kind, and you should review the terms of the relevant provider. Some content and links on the site may come from or point to third parties not connected with us. We are not responsible for the content or accuracy of those third party sites, and we are not liable for anything you buy or use through them. Please review their policies before you deal with them.

7. User comments and submissions

If you send us ideas, suggestions or other material, whether at our request or not, you agree that we may use, edit, copy, publish, translate and otherwise use that material in any medium without restriction. We are under no obligation to keep it confidential, to pay for it, or to respond to it. You agree that your submissions will not break the rights of any third party, will not be unlawful or abusive, and will not contain harmful code. You are solely responsible for anything you submit and for its accuracy. We take no responsibility for content posted by you or any third party.

8. Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

9. Errors and omissions

Now and then the site may contain typing errors, inaccuracies or missing details relating to product descriptions, pricing, offers, shipping charges, delivery times or availability. We may correct any errors and change or update information, or cancel orders, if any information is inaccurate at any time without prior notice, including after you have placed your order. We are not obliged to update information except where the law requires it.

10. Prohibited uses

In addition to the other rules in these Terms, you may not use the site or its content: for any unlawful purpose; to encourage unlawful acts by others; to break any applicable regulation or law; to infringe our intellectual property or that of others; to harass, abuse, harm or discriminate against anyone on grounds such as gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; to submit false or misleading information; to upload viruses or harmful code; to collect or track other people's personal information; to spam, phish, crawl or scrape; for any obscene purpose; or to interfere with the security of the site or the internet. We may end your use of the Service for breaking any of these rules.

11. Disclaimer of warranties and limitation of liability

We do not guarantee that your use of the Service will be uninterrupted, timely, secure or free of errors, or that the results obtained from it will be accurate or reliable. We may remove the Service for periods of time or cancel it at any time without notice to you. You agree that your use of the Service is at your own risk. The Service and all products delivered through it are provided "as is" and "as available" except where we state otherwise, with no warranties or conditions of any kind beyond those that the law requires and that cannot be excluded. To the fullest extent allowed by law, Herbolario Salcedo and its directors, employees, partners, agents, suppliers and service providers are not liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind arising from your use of the Service or any product, including lost profits or loss of data. Where the law does not allow certain exclusions or limitations, our liability is limited to the greatest extent permitted by that law. Nothing in these Terms limits your statutory rights as a consumer.

12. Indemnification

You agree to indemnify and hold harmless Herbolario Salcedo and its directors, officers, agents, contractors, suppliers and employees from any claim or demand, including reasonable legal fees, made by any third party as a result of your breach of these Terms or any document they refer to, or your breach of any law or the rights of a third party.

13. Severability

If any provision of these Terms is found to be unlawful or unenforceable, that provision will still apply to the fullest extent the law allows, and the part that cannot be enforced will be treated as separate, without affecting the validity of the remaining provisions.

14. Termination

Obligations and liabilities that arose before the date of termination survive the end of this agreement. These Terms apply until ended by either you or us. You may end them at any time by telling us you no longer wish to use our services, or by ceasing to use the site. If we believe you have failed to comply with any part of these Terms, we may end this agreement at any time without notice, and you will remain liable for any amounts owed up to that date. We may also withdraw your access to our services.

15. Entire agreement

If we do not exercise or enforce any right under these Terms, that does not waive the right. These Terms, along with any policies we post on this site, make up the entire agreement between you and us regarding your use of the Service, and replace any earlier agreements or communications between us. Any ambiguity in these Terms will not be read against us as the party that drafted them.

16. Consumer rights

If you are a consumer in the European Union, you have statutory rights that these Terms do not affect, including the right to withdraw from your purchase within the period set out in our Refund Policy. The European Commission also provides an online dispute resolution platform for consumers, available through the official EU website.

17. Governing law

These Terms and any separate agreements under which we provide you services are governed by the laws of Spain, without affecting any mandatory consumer protections of the country where you live.

18. Changes to these Terms

You can review the current version of these Terms at any time on this page. We may update, change or replace any part of them by posting changes to our website. It is your responsibility to check periodically for changes. Continuing to use the site after changes are posted means you accept them.

19. Contact

Questions about these Terms can be sent to us at info@herbolariosalcedo.es